Effective Date: January 1, 2025
Welcome to Sanozen Foods LLP! These Terms and Conditions ("Terms") govern your access to and use of our website (the "Site") and the services we provide.
Use of the Site
You must be at least 18 years old to use our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.
- Impersonate or misrepresent your affiliation with any person or entity.
- Interfere with or disrupt the operation of the Site or the servers or networks connected to the Site.
- Attempt to gain unauthorized access to any part of the Site or any other systems or networks.
- Use any robot, spider, or other automated means to access the Site for any purpose.
Products and Orders
We strive to provide accurate descriptions and images of our products on the Site. However, we do not guarantee that the colors, sizes, or other details shown on your screen will be exactly the same as the actual product. There might be slight variations since we use fresh ingredients and hand-made processes. All sales are subject to availability.
When you place an order through the Site, you are making an offer to purchase the products in your order. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraud. Once your order is confirmed, we will send a confirmation to your registered email address.
Prices for our products are subject to change without notice. We will make every effort to ensure prices are accurate. However, in the event of a pricing error, we reserve the right to correct the price and/or cancel or refuse any order based on the incorrect price.
Payments
We accept credit cards, debit cards and UPI wallets. Payment is due at the time of order placement. We use secure payment gateways to process transactions. We do not store your credit card information.
Shipping and Delivery
Shipping and delivery details including estimated delivery times, shipping costs, and delivery areas will be mentioned on the product you purchase.
Returns and Refunds
Since many of our items are perishable, we may not be able to accept returns. However, if there are any issues with the quality of the product, please contact us. We are committed to customer satisfaction.
Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Creamy Delight and is protected by copyright and other intellectual property laws.
Disclaimer
We make no warranties, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.
Changes to these Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised "Effective Date."
Contact Us
If you have any questions about these Terms, please contact us at: sanozenfoods@gmail.com